Privacy Policy

Copyright 2008 Brilho Services
All information on this website is copyrighted by Brilho. The content and images are not authorized to be reproduced by any other party unless permission is granted by an agent of Brilho.

Disclaimer
While we make reasonable efforts to provide accurate and timely information about Brilho and its services on this site, you should not assume that the information provided is always up to date or that this site contains all the relevant information available about Brilho.

Credit
This site has been created for the purpose of providing information regarding Brilho's services, and support clients and the public. If you find any incorrect information, bad links, or other errors on this site please contact us.

Our Privacy Policy
Any personal information that you may share with Brilho is kept absolutely private. Neither your name nor anything about you is sold or shared with any other company or agency. Occasionally, we may contact you to make you aware of upcoming products or specials. However, we do respect your right to privacy and will not send you any notices if you contact us and ask us not to.

Collection of Personal Information
Within our website, you may be asked to provide personal information about yourself. Brilho will collect personal information only when you voluntarily provide it. Be assured that the personal information you provide remains strictly confidential and will be used or disclosed only for the purposes for which it was collected and will not be used or disclosed for any other reason unless you have given us consent to do so.

We collect personal information for registration on our mailing list, for eligibility to participate in a contest, survey or promotion, or simply for informing you of upcoming events or special offers. The personal information you provide will only be collected and used for the purposes that have been identified. In certain parts of this website where we require that you provide us with personal information such as credit card information, we will protect the security of your personal information during transmission by using industry standard encryption technology.

We do, however, discourage you from sending any sensitive personal information (that is, credit card information) via regular e-mail and limit such disclosure to the secure area within the website where it may be specifically requested.

Collection of Non-Identifiable Information

In order to allow you easy and convenient access to our websites, certain non-identifiable information is collected, as described below. We may share this information with our website providers to allow us to continually improve our websites.

Site Traffic Monitoring

During each and every visit to one of our websites, we will collect non-identifiable information by tracking Internet Protocol (IP) addresses on an aggregate basis. IP addresses do not track personal information about you. They simply allow us to monitor how our sites are being used and what information is being accessed. Brilho will use this information to ensure its websites remain useful and convenient, in order to meet and satisfy your needs.

"Cookies"
When a user interacts with our website, "session-cookies" are used to collect information anonymously and to track user patterns. They do not permanently record data and are only available during an active session. Therefore, once a session is terminated, the "session-cookie" disappears. A session cookie is a small text file which contains a unique identification number that identifies your browser, not you personally, to our computer each time you visit our website. A session cookie can tell us which pages were visited and how often. We use this anonymous information in an effort to improve our website's usefulness to you - primarily for technical reasons, such as providing seamless navigation. If you do not want your browser to accept cookies, you can reset your browser either to notify you when you have received a cookie, or to refuse to accept them altogether. However, if you refuse to accept cookies, you may not be able to use some of the features available on our websites such as personalization features.

Access to your Personal Information

At your request, we will let you know what personal information we have in our possession about you, what it is being used for, and to whom it has been disclosed. We will also provide you with access to your personal information that is in our possession, however, some exceptions may apply. We will respond to your inquiry within thirty (30) days. There may be reasonable costs associated with your request. Please direct your request to the Privacy Officer as noted above.

Correcting or Updating Personal Information

Brilho will keep the personal information in its possession accurate, complete, current and relevant, based on the most recent information available to us. If you have provided information about yourself in order to receive e-mails or product mailings, and would like to modify your information, please contact one of our Customer Service Representatives by calling:

(416)--923-3300 or by mail to:

578 Davenport Road,
Toronto, Ontario
M5R 1K9

Retention of Personal Information

Brilho will retain your personal information for as long as necessary to fulfill the purpose for which it was collected and to comply with applicable laws.

Security

At Brilho we are committed to protecting the personal information in our possession. A number of security measures are used by Brilho to maintain the safety of your personal information.

Contact
Brilho has established policies and procedures to comply with this Policy, and has designated one or more persons accountable for compliance to it.

The Privacy Officer designated by Brilho can be contacted by e-mail at privacy@brilhoservices.com;

or by telephone at:
(416) 923.3300;

or by mail at
578 Davenport Road
Toronto, Ontario
M5R 1K9

All submissions should be directed to the attention of the Privacy Officer.